It is common knowledge
that many large scale system deployments do not
achieve targeted business results due to poor adoption of the intended
changes. Key factors for failure mentioned in most publications and our
experience are:
- Poorly defined business
requirements and unclear vision of the end
state
- Insufficient business involvement
and sponsorship
- Users don’t understand
the value of the solution, are
ill-prepared and unwilling to adopt the changes
- Technology focus rather
than business outcome focus
Ulixes
Consulting has deep experience in supporting the following
System Implementation (SI) scenarios:
Setting
up a new SI project
- Support the
development of the governance structure together
with the PMO and Leadership Team
- Create
a
Change Management plan and approach
- Support
the
development of the business ROI and create an
Adoption Metrics approach based on it
Enhance
and fortify ‘Mid-Flight’ SI project
- Deploy
our
"SI Program Health Check" tool to
identify areas for improvement
- Develop
a
short and long term plan to ensure delivery of
business value and ROI
- Align
the
program team and external stakeholders to ensure
buy in on the improvement plan
Accelerate
Adoption, Business Value and ROI
- Ensure
appropriate Adoption Metrics
- Measure
current level of Adoption
- Develop
a
short and long-term plan to accelerate and improve
Adoption
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